Privacy policy

PRIVACY POLICY

At PRASAM, we acknowledge your concerns about online privacy & security while browsing and shopping on our website (prasamcrafts.com). We are committed to respecting your privacy and recognize your need to protect the personal information that you share with us on this website. We make every effort to guarantee that the information you provide will not be misused.

If for some reason the following privacy policy does not answer your questions, please contact us on contact@prasamcrafts.com. We value your feedback and look forward to improving our services to better meet your needs.

We are committed to ensure that your privacy in terms of information shared on this website is protected. You can be assured that any information you shared with us while using this website, will only be used in accordance with this privacy policy.

This Privacy Policy (“Policy”) applies to all products purchase and transactions done on prasamcrafts.com. The term 'PRASAM' ‘www.prasamcrafts.com’or 'us' or 'we' or ‘our’ refers to the owner of the website which is operated by M/s PRASAM. The users of the website will be referred to as (“You” or “Your” or “Yourself” or “User” or “Customer” or “Customers”). Please read the following privacy policy carefully as your use of services on this website signifies your acceptance to the privacy policy.

Information about our customers helps us improve our services and customer experience. What information/data we may collect?

Your Name
Date of Birth and/or Date of marriage anniversary
Contact Information including postal address, Email Address, Telephone and Mobile number
Demographic information such as post code
Your preferences and interests
Other information relevant to customers surveys and/or offers
Other information required for order fulfilment and delivery.

How we use your information?
1. We use information we collect from the website or otherwise to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third-party marketing partners and to inform you of offers and discounts. We may collect your title, name, gender, marital status, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.
2. We may use the data to process payment for the product and deliver the product to you. We may also use that data to inform you when the product is about to be delivered. We may pass your information to a third party, in order to make delivery of the product to you.
3. We use the information for internal records keeping.
4. We may use the information to improve or customize our product and services.
5. We may use the information to customize the website according to your interests.
6. We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the contact information, which you have provided.
7. We may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedure to safeguard and secure the information we receive online. However, transmission of information via the internet is unfortunately not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data submitted to us and any transmission is at your own risk.

Cookies Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website.
Cookies allow web application to respond to you as an individual. The Web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to customize, tailor or modify it to customer needs. We only use this information for statistical analysis purposes.
Cookies help us provide you with a better website and consumer experience by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us the access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can choose to accept or decline cookies. However, if you prefer to decline, this may prevent you from taking full advantage of this website.

Link to other website

Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that these third-parties or external websites or other websites are not under control of www.prasamcrafts.com. Therefore, we cannot be responsible for the protection and privacy of any information which you provided whilst visiting such sites as those websites are not governed by this privacy document. You should exercise caution and review carefully the privacy statement applicable to the website in question and make sure you understand them, before you engage in any transaction.

Sharing of your personal information with third party

We may employ other companies and individuals to perform functions on our behalf, including fulfilment, delivery, analysis of data, marketing assistance, the processing of credit card payments or other mode of payments and customer service. They may have access to personal information needed to perform their functions.
We will not share or rent your information with third parties except our agents and alliance partners. We use personal information to provide the services you request. Any third party with whom we share the information shall maintain reasonable level of confidentiality and data security as required under law.
We may disclose your personal data to third parties if required by law, necessary in connection with a legal claim or processing, or when otherwise necessary to protect the rights or interests of PRASAM.

Restrict use of your personal information

We send promotional emails to our customers. If you do not wish to receive them, you have the option to terminate your account. You may opt-out of direct promotional communications from the website by following the ‘unsubscribe’ instruction within each communication. You can also write to us at contact@prasamcrafts.com to stop such communications from us.
If you have previously agreed to us using your personal information for direct marketing purposes, you many choose to change your decision at any time by writing to us on at contact@prasamcrafts.com.
If you believe that any of your information with us is incorrect or incomplete, please immediately contact us at contact@prasamcrafts.com. We will complete and change the incomplete and incorrect information respectively.

PRASAM may amend this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.