Terms of service

The term 'PRASAM' ‘www.prasamcrafts.com’or 'us' or 'we' or ‘our’ refers to the owner of the website which is operated by M/s PRASAM (Legal Name-Pramod Kumar Pradhan). The users of the website will be referred to as (“You” or “Your” or “Yourself” or “User” or “Customer” or “Customers”). PRASAM offers this website, including all information, tools and services available on the website or any of the pages comprising the website (“website”, “site”) to you, the user, subject to the terms and conditions (hereinafter also referred as “terms”, ”terms of use”, “term”) set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to all or any specific section of the website. These terms and conditions are applicable to all users of the site, including but not limited to who are browsers, vendors, customers and/or merchants.

Welcome to www.prasamcrafts.com. Please read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions. By accessing, subscribing or using any of part of the site, you agree to be bound by the terms and conditions, regardless of how you subscribe or use the services. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. The headings, if any used in the terms are included for convenience only and will not limit or otherwise affect these terms.

General Conditions

Any new product, features or tools which are added to the website shall also be subject to the terms and conditions. We reserve the right to update, change or replace any part of these terms by posting updates or changes to our website. It is your responsibility to check this page periodically for any changes in terms if any. Your continuation to access the website shall signify your acceptance to the revised terms.

Through this website, we facilitate the online sale of products (“Product” or “Products”) manufactured, traded, curated or designed by PRASAM, to customers. PRASAM has the right to change or discontinue any Product, content or services at any time, without prior notice. PRASAM may add or modify the procedures, modes, processes or conditions of purchase at any time. We shall not be liable to you or to any third party for any modification, suspension or discontinuance of any Product or services.

Communication

When you visit our site or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Customer Information

The Website requires customer to register as a user by creating an account to avail services provided by prasamcrafts.com. It is your responsibility to maintain confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your user account and password. We reserve the right to refuse services, terminates accounts, modify or remove content or cancel order on our sole discretion.

You agree to provide correct, complete and accurate information while availing services and doing transaction on or through the website.

You understand and agree that your content or information may be transferred unencrypted and involve transmission over various networks and may be modified or changed to conform and adapt to the technical requirement of connection networks and devices.

Website Access

All contents on the website which includes but not limited to text, logo, graphics, images designs, layout, look, appearance, videos, audios, data compilation is property of PRASAM and its owner and you may not use without express written consent from PRASAM.
PRASAM grant a limited permission to access and make personal use of this website. The permission does not include any reproduction of content, resale or commercial use of this site or its content, any collection and use of any product listings, features, descriptions, icons, or prices, any derivative use of this site or its any pages, any downloading or copying of account information for the benefit of another merchant or entity or individual, or any use of data mining, robots, or similar data gathering and extraction tools. This website or any section of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of PRASAM.

You may not use any Meta tags or any other "hidden text" utilizing PRASAM or prasamcrafts.com name or trademarks without the written approval of PRASAM. Any unauthorized use terminates the permission granted by www.prasamcrafts.com and may give rise to a claim for damages and/or be a criminal offence.

You may not create a link to this website from another website or document without PRASAM prior written consent. You may not use any PRASAM logo or other proprietary graphic or trademark as part of the link without express written permission.

Product Properties

Products- All our products are handmade. The irregularities in product characteristics is signature of genuine handmade products. Such irregularities in texture, finish and colour are intrinsic to these handmade products and shall not be considered as defect. Given the nature of handmade products, we reserve the rights at our sole discretion to accept, reject or provide alternate resolution on each return & exchange request basis our quality check inputs.

Product Image and colour- The colour of product you see on the website depends upon the resolution and display of screen. The colour of product in image may slightly vary from the original product. We request you to make allowance of such variation in the colour of the product while comparing the actual product with image on the website. Such Variation shall not be considered as defective or wrong product.

Pricing

Prices for our products are subject to change without notice and we shall not be liable to you or to any third-party for any modification, price change or suspension or discontinuation of any product, service or special offers.
Except where mentioned otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. Despite our best efforts, a small number of the items on our website may be mispriced. If we discover a mispricing, we will do one of the following:-
If correct price is lower than listed price, you will be charged for lower price and the ordered product will be shipped to you. In case of pre-paid orders, balance amount will be processed for refund.
If correct price is higher than listed price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Delivery, Return and Refund

The purchase of any product or services on this site or any transaction on this site shall be additionally governed by cancellation, Exchange, return, refund, delivery and shipping policies provided on prasamcrafts.com. In addition, these terms and policies may be further supplemented by product specific conditions which are displayed on product and shop page.

All items purchased from www.prasamcrafts.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

User Comments, Reviews, feedback, communication, content and other submission

In case, at our request or without a request, you send certain specific submission, including but not limited to Comments, Reviews, feedback, communication, content, creative ideas, suggestions, proposals, plans or other submission (collectively hereinafter referred as “Submission”) through any medium, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any user “submission” that you sent to us. We are and shall be under no obligation to maintain any “Submission” in confidence, to pay compensation for any “Submission” or to respond to any “Submission.”
For all sent or posted “Submission”, you grant www.prasamcrafts.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media.
You grant PRASAM and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose.
You represent and warrant that you own or otherwise control all of the rights to the “Submission” that you sent or post; that the content is accurate; that use of the “submission” you sent or post does not violate this policy and will not cause injury to any person or entity; and that you will indemnify PRASAM or its affiliates for all claims resulting from your “Submission.”
We have right, but have no obligation to, monitor, edit, or remove “Submission” that we determine in our sole discretion are defamatory, obscene, unlawful, offensive, threatening, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable or violates these terms and conditions.
You agree that your “Submission” will not contain any unlawful, obscene material or contain any computer virus or other malware that could in any way affect the operation of the website. This may give rise to a claim for damages and/or be a criminal offence.
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin “Submission.”
You are solely responsible for your “submission” and their accuracy. We take no responsibility and assume no liability for any “Submission” posted by you or any third party.

Disclaimer Policy

The information on this website is provided only for general information purpose. While we endeavour to keep the information up to date and correct, but we neither warrant nor make any representations regarding quality, completeness, performance, timelines, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You acknowledge that information and materials on this website may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors. We reserve the right to correct any errors, inaccuracies or omissions, and update information in any or all pages of the website without any prior notice (this includes modification post order placement). Any reliance on the information on this site is at your own risk. It shall be your own responsibility to ensure that any products or services available through this website meet your specific requirements. We shall not be liable for any usage by you of any information or materials on this website.
The website has historical information and related information or description on different art, product, product technique and craft type and their impact in few aspects but not limited to society, human life, environment and economy. These information’s are solely basis the relative comparison and understanding of content contributor/writer or us. These information and product description are general information and for marketing purpose as per our understanding and information. You should not be relied upon or used as the sole basis for making decisions without consulting other reliable sources of information. Any reliance you place on such information is therefore strictly at your own risk.
Certain information, content, products and services on our website may include materials from third-parties and may include links to other websites. These third-parties or external websites are not under control of ww.prasam.in. Please review carefully the third-party’s policies and practices and make sure you understand them, before you engage in any transaction. We do not endorse the content of these websites and will have no responsibility towards any external website and its content.
In no event we will be liable for any loss or damage including but not limited to any direct, indirect, punitive, incidental, special, consequential damages or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
We put all efforts to keep the website up and running smoothly. However, we should not be held accountable for non-availability of the Website during periodic maintenance operations or being temporarily unavailable due to technical issues beyond our control.
To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. PRASAM does not warrant that this website, its servers, or e-mail sent from www.prasamcrafts.com are free of viruses or other harmful components. We shall not be held liable for any loss or damages of any kind arising from the use of this website.
The user understands and agrees that any information, content and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk. You will be solely responsible for any damage to your computer system or mobile or similar equipment or loss of data that results from the download of such information or content.

Report Abuse- In case if You come across any abuse or violation of these Terms or if You become aware of any objectionable content on the Website, Please report the matter to contact@prasamcrafts.com.

Indemnification- You agree to indemnify, defend and hold harmless PRASAM and its owner, our parent, subsidiaries, affiliates, partners, vendors, officers, consultant, employees and interns from any claim or demand including attorneys' fees, made by any third-party due to or arising out of your breach of these terms and conditions or the documents they incorporate by reference, or related to your use of the site or violation of any law or the rights of a third-party.

Termination- The terms and conditions will continue to apply until terminated by the website. We may suspend or terminate your use of the website or any Service if we believe, in our sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any terms or anyway otherwise acted unethically. In such case of termination, we may delete any or all information, content or your submission, relating to your use of the service and we will have no liability to you or any third party for doing so. You will remain liable for all amounts due to and including the date of termination.

Governing Law- These terms of use, terms or terms and conditions, all transactions entered into on or through the Website and the relationship between you and PRASAM shall be governed in accordance with the laws of India without reference to conflict of laws principles. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, Terms of Use, terms, terms and conditions or any transactions entered into on or through the Website or the relationship between you and website shall be subject to the exclusive jurisdiction of the courts at Mumbai, India, and You hereby accede to and accept the jurisdiction of such courts.